Professional services
CategoryThe AI Value Gap: Why Investment Isn’t Converting to Advantage (new report available)
In May 2025, we published our first benchmark of how UK professional services firms were using AI. By January 2026, our “Broken Ladder” Gr..
The Agentic Era: Agency, Sovereignty, and Getting AI Right First Time
Earlier this year, I wrote about the rapid shift from simple GenAI tools to Agentic AI in the professional services sector. The piece focu..
Beyond AI Adoption: Re-thinking Professional Services (new report available)
Twelve months ago, we published our first snapshot of how UK professional services (starting with the legal profession) were using AI. It ..